Effective Date: [26/05/2025]
At Dripara.shop, your satisfaction is our priority. If you are not completely happy with your purchase, you may return eligible items under the terms outlined below.
1. Return Eligibility
To be eligible for a return:
The item must be returned within [Insert number, e.g., 14 or 30] days of the delivery date.
The item must be unused, in its original packaging, and in the same condition as when you received it.
Proof of purchase (order number or receipt) must be provided.
2. Items Not Eligible for Return
We do not accept returns for the following:
Sale or clearance items
Personalized or custom-made products
Gift cards
Perishable goods or hygiene-sensitive items (e.g., cosmetics, underwear)
3. How to Return an Item
To initiate a return:
Contact our support team at info@dripara.shop or call 0634945040.
Provide your order number and the reason for your return.
Our team will provide return instructions and the return shipping address.
4. Return Shipping Costs
Customers are responsible for return shipping costs unless the item is damaged, defective, or incorrect.
We recommend using a tracked shipping service for your return, as we are not responsible for lost return shipments.
5. Processing Returns
Once your return is received and inspected, we will notify you of the approval or rejection of your return.
If approved, you can choose a refund, store credit, or replacement item.
Refunds will be processed to your original payment method within [Insert timeframe, e.g., 7–10 business days].
6. Damaged or Incorrect Items
If your item arrives damaged or you receive the wrong item:
Contact us immediately with a description and clear photo(s) of the issue.
We will send a replacement or issue a full refund at no extra cost to you.